Editing Mafia (section)

===Client relations===
Mafiosi approach potential clients in an aggressive but friendly manner, like a door-to-door salesman.<sup class="reference" id="cite_ref-gambeta47_137-0">[http://en.wikipedia.org/wiki/Sicilian_Mafia#cite_note-gambeta47-137 [137]]</sup> They may even offer a few free favors as enticement. If a client rejects their overtures, mafiosi sometimes coerce them by vandalizing their property or other forms of harassment. Physical assault is rare; clients may be murdered for breaching agreements or talking to the police, but not for simply refusing protection.<sup class="reference" id="cite_ref-gambeta54_138-0">[http://en.wikipedia.org/wiki/Sicilian_Mafia#cite_note-gambeta54-138 [138]]</sup>

In many situations, mafia bosses prefer to establish an indefinite long-term bond with a client, rather than make one-off contracts. The boss can then publicly declare the client to be under his permanent protection (his "friend", in Sicilian parlance). This leaves little public confusion as to who is and isn't protected, so thieves and other predators will be deterred from attacking a protected client and prey only on the unprotected.<sup class="reference" id="cite_ref-gambetta57_139-0">[http://en.wikipedia.org/wiki/Sicilian_Mafia#cite_note-gambetta57-139 [139]]</sup>

Mafiosi generally do not involve themselves in the management of the businesses they protect or arbitrate. Lack of competence is a common reason, but mostly it is to divest themselves of any interests that may conflict with their roles as protectors and arbitrators. This makes them more trusted by their clients, who need not fear their businesses being taken over.